DePuy

Global company DePuy
came to us with a specific
problem in their
Orthopaedics division
which gave us an
unusual conundrum...

DePuy Objectives:

In reverse to the norm they had  250 customers but over 120,000 products. Ordering was proving very labour intensive and they needed to provide an ordering system that would enable customers with limited expertise to locate and order the products that they needed. 

DePuy Solution:

We collated multiple systems into a single individual customer online order and account management page and devised an animated skeleton interface to enable selection from the extensive product database by users with little or no product knowledge.

DePuy
solution provides:

Reduced overheads on staff
numbers managing calls, 

whilst providing a simple
ordering system for clients. 
This also gave them a

great advantage over
the competition with
 the
option to use as a driver for
new business.

Depuy

An original online interface to replace an expensive and labour intensive manual ordering system by bridging the knowledge cap of those ordering required products through a visual hierarchical interface.

Their existing online ordering was very much the realm of their IT department and it was clumsy, labour intensive and ineffective. The change of approach would free staff internally, streamline the whole business and also help with retaining existing customers and acquisition by removing the level of expertise required to order products.

Creative strategic online
solutions to business issues.

Concepts, strategies and methodologies ©
The Interactive Business Enterprise Ltd.
2000-2024.






The Interactive Business Enterprise Ltd
Grosmont House
20 Crag Hill Road
Thackley
Bradford
BD10 0AA

T: 07730 411713

ask@theinteractivebusiness.com